Obie Announces Support for Slack Enterprise Grid

[ale_divider style=”thin” text=”notext”] Divider Text [/ale_divider]

This article appeared on by Rodney Barnes. To read the original post Click Here.

[ale_divider style=”thin” text=”notext”] Divider Text [/ale_divider]

Obie Announces Support for Slack Enterprise Grid (SEG), Accelerating Knowledge Exchange for Large Teams

Obie, a knowledge base software and support accelerator, recently announced the launch of three enterprise-focused enhancements to its knowledge management platform, with the purpose of facilitating easy and powerful knowledge sharing across teams using Slack.

First, Obie is introducing seamless compatibility with Slack Enterprise Grid (SEG), a solution for larger organizations that brings multiple interconnected workspaces together. SEG is used to manage the security and governance functionality required in such complex structures. With the launch of SEG-compatibility, Obie helps enterprise customers capture, access and share internal knowledge in accordance with their complex permissioning needs.

Second, Obie is improving upon the FAQ knowledge base with enterprise-ready permissioning management. This means delivering a dedicated FAQ knowledge format with the needs of enterprises that communicate and collaborate over Slack. Obie FAQ now allows for granular permission structures that enable Slack Groups and Slack Channels to give enterprises more control over how knowledge flows through their organization.

Third, the company is launching a major version upgrade (5.0) to its core search algorithm, with the aim of driving greater speed for enterprise-level support applications. This also brings improved search results with less bias than before. Obie’s search product provides organizations with a single source of truth to access knowledge across platforms where work gets done, including Slack and the browser (via an extension).

Since the start of the pandemic, Slack has seen over 12.5 million active daily users, and its growth shows no signs of stopping. But as the platform becomes the operating system of the modern workplace, including for enterprises and complex organizations, the challenge of seamless information exchange emerges. To make knowledge accessible in the fastest way possible, Obie now aims to easily integrate within this structure and deliver results without additional difficulties.

“As large enterprises continue to adopt workplace communication platforms like Slack, they have an increased need to pull data from knowledge silos and deliver it where people work,” says Chris Buttenham, Founder and CEO of Obie. “We’re thrilled to officially support Slack Enterprise Grid workspaces and further our compatibility for large organizations that need unique controls over their collective knowledge in a modern system like Obie.”

Share this article
View All Categories

Featured iF Clients

14th Annual LiONS LAIR Pitch Competition and in-person Gala on September 26, 2024 from 5:00pm to 9:00pm. Tickets available on

Attend the 14th annual LiONS LAIR pitch competition

Since 2011, Innovation Factory’s LiONS LAIR has helped more than 150 startups launch and scale their businesses. This fall, join over 350 entrepreneurs, investors and thought leaders to network over dinner and drinks, celebrate innovation, and watch finalists pitch live to a panel of judges to win cash and in-kind prizes.

When: September 26, 2024 | 5:00pm – 9:00pm 

Where: LiUNA Station – 360 James St. N, Hamilton, Ontario L8L 1H5

Celebrate BIG ideas that make a bigger impact at The Big DiF, Innovation Factory’s annual open house and client showcase. Join 250+ people from the Hamilton-Halton community to celebrate entrepreneurship and innovation.

Join Innovation Factory's Annual Open House - The Big DiF!

Network with 250+ industry professionals, discover emerging solutions from our innovators, and celebrate entrepreneurship within the Hamilton-Halton ecosystem.

May 9, 2024 | 4:00pm – 8:00pm | Hamilton, Ontario