iF’s team of experts hail from a diverse range of professional roles and industries, but all share a passion for innovation, entrepreneurship, and Hamilton!
innovation factory Staff
David Carter
CEO
Prior to joining iF, David was CTO and Co-founder of Awareness Inc. His company raised 20 million in venture capital and worked with brands like New York Times, Major League Baseball, Sony Pictures, and Mcdonald’s. David will tell you his sweet spot is where technology, sales, and marketing intersect. He is quick to warn that technology alone does not solve the problem. During the 90s David worked for Microsoft and saw the arrival of graphical computing, smartphones, tablets, and the Internet. He left Microsoft in 2001 to begin his first start-up.
Karen Linseman
Director of Operations
Karen is experienced in operations and is a certified Project Management Professional®. Formerly, a part of BlackBerry’s Global Product Operations team where she worked on product launches with major telecommunication partners worldwide, she also held previous roles at Communitech and with other startups in Waterloo. Although Karen is not a native Hamiltonian, she is excited to be a part of fostering innovation and new companies in the city she now calls home. The power of the community brought Karen to Innovation Factory, and she hopes to build on that further in her time here.
Over the course of his career, Richard held a series of engaging and foundational roles – stretching from his beginnings in the PC industry running a start-up in the late ’80s, to 20+ years at Microsoft in a series of roles in North America, to 5 years at Rogers Communications’ as Director of Strategic Partnerships team, and, most recently as President & COO of a technology start-up. Richard credits these roles and, more importantly, the people and mentors, with his development of a unique combination of skills, experience, and expertise.
Shannon Graszat
Innovation Advisor, Venture Growth
Shannon comes from a diverse background with a degree in Political Science and French from Wilfrid Laurier University, to then working at UOIT/Durham College with students, as well as in the culture and tourism sector. Having spent the last 5 years back at home #HamOnt helping entrepreneurs starts and grow their businesses with the tools and resources available IF, as well as her connections in the broader ecosystem, Shannon has found joy in helping our clients be successful. She spends most of her spare time volunteering in a number of roles to make the city a better place, as well as teaching fitness classes at MIP. She loves exploring Hamiltons outdoor space, supporting local restaurants, and competing at the International level in Powerlifting.
Andrea Guest
Innovation Advisor, Venture Growth
Andrea is excited to return to Ontario and use her experience to help the Innovation Factory’s clients grow. Most recently Andrea co-founded a tele-vet business in Tanzania called Milele and provided programmatic support to H20 Venture Partner’s portfolio of businesses in East Africa. Before co-founding Milele, Andrea worked at the United Nations and for a social business accelerator called Anza.

Client Care Coordinator
A true student of Hamilton, Greta holds an honours degree in English and cultural anthropology from McMaster University, and an advertising diploma from Mohawk College. She previously worked in the marketing field as an account executive in event management for Walmart Canada. Alongside her husband, Greta is an entrepreneur herself. She owns two businesses: a hard asset investment company and a bespoke jewellery shop. Greta is well-versed in the entrepreneurial experience and is very glad to be a part of Innovation Factory, supporting all the amazing innovators who are truly putting Hamilton on the map. On weekends you can find Greta with her family, exploring all the amazing trails and waterfalls that make Hamilton the ‘Waterfall Capital of the World’.

Jennifer Gauvreau
Senior Manager, Marketing & Events
Jennifer has been a part of the innovation ecosystem for more than 10 years and enjoys being a part of the vibrant and collaborative networks in the greater Hamilton area. She previously served as the Marketing Manager for Bioenterprise Corporation, a national agri-tech accelerator. Jennifer is responsible for iF’s marketing, events and communications strategies designed to promote the innovators of Hamilton, and increase brand awareness. Now a Hamiltonian herself, Jennifer enjoys quality time with friends and family, and pizza!

Humera Saud
Digital Marketing Coordinator
Humera is detail-oriented digital marketing strategist, and a storyteller at heart, with a background in graphic & web design. Born in Pakistan & raised in Dubai, Humera has called Hamilton home since she moved to Canada. After graduating from Mohawk College with a diploma in Graphic Design, she worked with the City of Hamilton to promote services & events through traditional and digital marketing channels. Humera has also helped local marketing agencies & businesses revisit their brand positioning & digital media channels with an emphasis on user experience, interaction and accessibility. At Innovation Factory, she assists the marketing team with streamlining digital communications & design for their programs & initiatives.
Zachary Jerome
Digital Experience Specialist
Zachary Jerome is a computer systems technology graduate from Mohawk College of Applied Arts and Technology. Prior to joining Innovation Factory, Zachary worked as a software developer for a Hamilton-based start-up. As the Smart Mobility Network administrator on the Centre for Integrated Transportation and Mobility (CITM) team, Zachary is interested in helping clients get the most out of their technology investments.Born and raised in Hamilton, Zachary is an active member of the community. He is a member of the Royal Hamilton Light Infantry, Hamilton’s oldest reserve regiment, and frequently volunteers with community outreach programs. Outside of work, Zachary likes to stay physically active and spend time with friends and family.

Mohamed Mohammad
Program Coordinator
Mohamed Mohammad is a McMaster graduate with a Master’s in Biomedical Discovery and Commercialization. He specializes in the pharmaceutical and biotech industry, specifically with start-ups. Having worked with many start-ups and studied in Hamilton, he has a passion for entrepreneurship and a love for the city. He hopes to see it ever-growing and play a part in the development of small and medium-sized businesses in the area.

Jiayi Deng
Business & Data Analyst
At Innovation Factory, Jiayi is responsible for process improvement initiatives, data analysis and helping the organization scale across all teams and functions. As a recent graduate from McMaster University’s MSc. eHealth program, Jiayi is excited to continue taking part in the innovation ecosystem within the greater Hamilton region. Previously working on the Clinical Innovation Team at Hamilton Health Sciences and in various research and clinical roles, she hopes to contribute towards helping local startups grow and thrive. Additionally, Jiayi has worked many years at the Royal Botanical Gardens on the Visitor Experience Team engaging with the local community and fellow plant enthusiasts.

Vincent Guglielmo
Ecosystem and Business Development, CITM
Vincent has over 20 years of automotive and advanced manufacturing industry experience, serving as former Vice President at the Automotive Parts Manufacturers’ Association (APMA), where he engaged in supply chain, operations, marketing, international business, and stakeholder engagement. He has had extensive involvement in working with companies to globalize, transform, and technologically advance in the industry. Prior to that, Vincent worked in promoting Hamilton’s attractions and hospitality venues to attract entertainment, conferences, sporting events and tradeshows. Vincent has a Bachelor of Commerce Degree from McMaster’s DeGroote School of Business. As CITM’s Director of Ecosystem and Partner Development, Vincent collaborates and builds upon an extensive network of industry, government, and partner relationships to help innovators develop and grow their businesses.
Bram Maharaj
Smart Mobility R&D Network Engineering Manager, CITM
Bram Maharaj is an engineering specialist with over 20 years of experience in the Telecommunications industry, both in Wire-line and Wireless networks. The vast majority of his work at AT&T, Bell Canada and Blackberry was in the Technology Development and New Technology Introduction departments of these organizations. Working with various departments and stakeholders to streamline the processes to introduce New Technology within the network, for new services or service enhancements.
Innovation Factory’s ExPERT ADVISORS
Bernard Lim
Expert Advisor, Venture Growth
Bernard founded a medical device company which he grew and led to a highly successful acquisition by a global pharmaceutical. As CEO, Board Chair and Director, he has led the growth of both start-ups and corporate multinationals spanning diverse industry sectors including biotechnology, diagnostics, medical devices, electronics and high technology across US, Canada and Europe. Bernard is a mentor to multiple university spin-out companies and is our resident Health and Life Sciences EIR.
Julie Ellis
Expert Advisor, Venture Growth
Julie Ellis is a notable executive and business coach. She provides her unique experience and expertise, gained through 25 years of working first in the corporate world, and then as a leading Canadian entrepreneur. She is a co-founder of award-winning Mabel’s Labels, one of Canada’s greatest small business success stories. As a professionally certified coach with the International Coaching Federation (2020), Julie works directly with bold leaders propelling them to unlock their capacity, leading to accelerated success. She is also Chair of the Board at Angel One Investment Network, one of the most active angel investor groups in Canada. A sought-after speaker and trainer, Julie has developed keynotes and workshops for private companies, corporations and associations, with titles such as “Ignite, Scale and Exit”, “Success Secrets of Wonder Women!” and “Why We All Need to Think Big!”.
John Holland
Expert Advisor, Venture Growth
Prior to establishing Plutus Consulting Group (www.plutuscg.com), John spent over 25 years as a senior executive and CEO in the multinational Food and CPG industries. He successfully launched many recognized new products on three continents, achieving their branding and sales goals. He now guides businesses in monetization of product innovation, business strategy, change management, organizational effectiveness, brand/product positioning, and retail customer development.
Tom Turchet
Expert Advisor, Venture Growth
Tom has been working in the technology industry for over 35 years. He currently advises technology companies of all sizes in Business Strategy, Sales Execution, and Routes to Market Structure. Prior to establishing his practice, Tom spent 30 years as a senior executive at IBM, leading teams in their software and services division. He successfully grew these businesses through strong sales execution and effective channel management. Tom now spends most of his time advising startups to medium-sized tech organizations. He has successfully taken his clients through significant growth stages. He brings a unique combination of large company experience and entrepreneurial knowledge to any organization.
Rick McCutcheon
Expert Advisor, Venture Growth
Rick is an expert in the areas of Sales Productivity and CRM. He has been involved with the technology industry since 1991 as a Company Founder, Senior Executive, Board Member, Educator, Consultant and Professional Speaker. He currently leads a Sales and CRM Consultancy Practice, speaks at industry events and writes for the Microsoft Dynamics Community Website.
Sanjay Dhir
Expert Advisor, Venture Growth
Sanjay provided financial stewardship in building and managing entrepreneurial companies providing SaaS and software/data related services to their global clients and operating out of multiple countries. He also has vast experiences in many other industries in addition to technology. He developed and implemented business specific financial tools, accounting and finance structures, policies, process and procedures as the startup companies were going through hyper growth. He has been a trusted advisor to the senior leadership teams.
Ian Levitt
Expert Advisor, Venture Growth
Ian is a technology professional with over 25 years of experience creating, managing, and supporting IT and software solutions. He is an accomplished people manager with a proven track record of building highly-effective teams that are motivated to execute and deliver with excellence. Ian has had a lifelong passion for the magic of software and its ability to translate imaginative ideas into solutions that help people be more productive.
Bruce Inwood
Expert Advisor, Venture Growth
Bruce is currently consulting technology companies on commercialization and successful go-to-market activities such as business strategy, investor relations, product management, product launch, market research, demand generation, partnering and business development. He has over 25 years of business management expertise in software and hardware companies specialized in the mobility, healthcare and transportation industry. He previously worked as Senior Director, Business Marketing at BlackBerry and is currently involved in consulting with Ontario start-ups in the intelligent transportation software and autonomous vehicle segment.
Ing Goping
Expert Advisor, Venture Growth
As a consultant, Ing Goping established “IngVentions Ltd” as a vehicle to help others “Turning IDEAS into ACTION” because in the results matter as much as the process to getting there. Ing’s own professional journey started 34+ years ago when he graduated as an EE at Waterloo and commenced his career in a start up medical device idea that turned into a very successful global business today. The experiences of technology in medical devices, product development, regulatory affairs, process mapping, real-time software development, business unit management, mergers and acquisitions and participating in two successful exits is still very relevant today.
Inge Christensen
Expert Advisor, Venture Growth
Inge Christensen has 40 years experience in the creative communications realm. She made her mark as Creative Director at international PR firm, Hill & Knowlton and subsequently launched her own consulting/coaching business. For 25 years, she worked with clients such as Fairmont Hotels & Resorts, AstraZeneca and CIBC, helping their teams to apply creativity to communications challenges. This included teaching them to pitch their solutions to decision-makers in a clear, concise and compelling way. Inge is also Communications Coach for The Forge at McMaster.
Gordon Wehner
Expert Advisor, Venture Growth
With Nearly 35 years of experience in Quality Management and Regulatory Affairs, Gord Wehner brings extensive experience in guiding innovative medical organizations toward the implementation of an effective quality management systems and navigating international medical device regulatory requirements. Gord continually demonstrates cross-disciplined talents in problem-solving for complex issues in both mature and start-up organizations in the medical device industry. Most recently, Gord’s dedication and energy have resulted in successful quality and regulatory outcomes for organizations and the development of their leadership toward sustained compliance.
Oren Chervinsky
Expert Advisor, Venture Growth
With over 20 years experience leading large cross functional teams, Oren brings a structured and analytics driven approach to complex business problems. Coupled with a passionate, and relentless spirit that has seen him through several startup leadership positions, as well as 2 exits. Oren is passionate about win-win strategic partnerships that drive growth, innovation and long term value. With special focus on marrying innovative technologies with strategic multi-national partners, Oren has successfully delivered various partnership models with Tier 1 brands such as Cathay Pacific, Google, UBER, LG, TELUS and more.
David W. Wright
Expert Advisor, Venture Growth
David W. Wright, ICD.D, has spent his career supporting technology-enhanced high-growth companies as an equity research analyst, investment banker and corporate advisor. Through Cassio Capital Advisors Inc. (www.cassiocapital.com), David provides Capital Markets, Corporate Finance and Transaction Advisory and Valuation services. David has analyzed thousands of public and private technology companies, including conducting due diligence of private China-based corporations. As an investment banker, David raised capital, provided Fairness Opinions, M&A advice, as well as authored valuation assessments providing insight into companies’ value drivers. As the Executive Director of Equation Angels / Angel One Network, a local angel group, David assisted with deal flow curation and supported the members with industry education and due diligence.
Gail Martin
Expert Advisor, Venture Growth
Gail is an accomplished and solution driven life sciences professional with over 20 years in the field. She is skilled in drafting and negotiating contracts, grants, and intellectual property documents. Gail is an experienced leader and manager whose skills in building relationships spans academic, non-profit, government, public and private industry partners from a range of technology sectors including biotech, aerospace, natural resources, pharma and telecommunications.
Mark Evans
Expert Advisor, Venture Growth
Mark is a fractional CMO, strategic advisor and entrepreneurship coach for B2B SaaS companies. He provides innovators with strategic guidance to establish marketing foundations underpinned by clear customer stories, go-to-market plans and tactical oversight. Before starting Marketing Spark in 2008, he co-founded a startup, worked for startups, and was an award-winning technology journalist.
Jisun Hahn
Expert Advisor, Venture Growth
With almost 25 years of experience in building program P&Ls, loyalty program design and technology, international market expansion and product development, Jisun has had the opportunity to experience first-hand what organizations need to build a sustainable business model while ultimately helping brands build deeper, more meaningful relationships with their consumers. Currently, Jisun leads the strategic planning process and oversight as Kognitiv’s Chief Strategy Officer. Prior to Kognitiv, Jisun was the Chief Product Officer for Flexiti, a fintech based in Toronto that has built a proprietary lending platform for retailers leveraging blockchain technology. In addition, during her tenure as the Head of Client Services at Loyalty One, she developed C level relationships across major Retail, Financial Services and Telco partnerships in Canada, as well as negotiations & program design into international markets with Banco do Brazil.